Capital Success for Centrix!
We have been working with Capital Enterprise Centres (CEC) for a number of years and have recently completed an evaluation regarding SIP to enable a decision to roll this out across all their UK centres.
Peter Cook (Communications Manager at CEC) identified a number of key benefits to implementing SIP including;
Number Portability - no barrier to clients bringing their own numbers to a Centre
Cost Reduction - the overall solution offers an ROI within 12 months
Future Revenues - the flexibility of SIP allows for the possibility of retaining customers even when they leave the Centre.
Once the justification for SIP had been made, Peter Cook completed an extensive competitor analysis followed by a testing process lasting 3 months. At the end of this period Centrix were selected as the most reliable and competitive solution, and we are now in the process of rolling out SIP services across all of the CEC sites.
Peter Cook said "The Centrix solution delivers reliability, cost effectiveness and a flexibility which offers CEC new revenue streams for the future".
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