And the Award Goes To...
Friday 27th November 2009 saw the Business Centre Association (BCA) Annual Gala Awards Dinner take place at The Sheraton Park Lane Hotel, London, and once again Centrix were showing their commitment to the industry by sponsoring the event. However, whilst naturally business was discussed on the night, it was as much as anything an opportunity for suppliers, business centre operators and their staff, and the Board of the BCA to let their hair down and celebrate some of the positives from what has been a challenging year.
Centrix this year had two tables of 10 which was almost a perfect mix of staff and customers and were both delighted and surprised to win the “Trade Supplier of the Year 2009” award. This award, which is nominated by BCA members and decided by the BCA Board, goes to the trade supplier that has delivered excellence in customer service or support, and ‘beyond the call of duty’ and what customers should expect as standard. For this reason each and every employee of Centrix takes a great deal of satisfaction in being nominated and a great deal of pride in winning the award.
Comments made by customers for the nominations included:
“....you can rely on knowing that whoever you contact at Centrix somebody will answer your query in a professional and efficient manner”
“....we’re able to provide a great service knowing that we are supported by a team of fantastic individuals at Centrix”
“We have always been satisfied with the consistency of service and approach over the years with Centrix”
“They’re always risen to the challenges we’ve placed before them, no matter how unreasonable!”
“We are nominating Centrix because when considering which of our deserving suppliers should win this award it has to be said that Centrix always comes top of our list”
“Centrix are, in our opinion, true business partners of ours – something that all suppliers should strive to become”
“Better than all the others!”
“In short, we feel like we matter. Our best supplier this year without doubt”
“Having a trusted supplier with such expertise allows us to make informed decisions quickly and effortlessly”
“We have been with Centrix for some 9 years now and continue to receive an excellent product and service from them”
“Nothing is too much trouble for them”
“....they give us an excellent service, great products, competitive pricing and I would never look to go elsewhere”
Richard Burbage, Sales & Marketing Director of Centrix was at the event and had this to say on the night, “I’m amazed! We weren’t expecting to win but once again this is an acknowledgement of what we really do strive to achieve. Exceptional customer service. We’re not always perfect but we’re clearly still getting something right and this award is for each and every employee of Centrix. Well done guys and keep up the good work!”.
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